Ukrainian forum
of netizens
May 25
Kiev, IEC (Livoberezhna metro station)
>7000
visitors
>100
speakers
5
streams
Anna Lilik
YouScan
Deputy CEO, YouScan - leading system of social media monitoring in the CIS market.
She has more than 10 years of experience in marketing and sales at leading companies.
Why should your CRM love social networks and how
17:40—18:00. CRM & Loyalty
- Social CRM - is an important element of the CRM strategy.
- Why do SalesForce, Microsoft and SAP integrate social networks monitoring into their platforms.
- Monitoring of customer reviews: what for and what to do.
- Opportunities of the monitoring system for building loyal customer relationships.
- Integration with CRM systems (examples of successful cases).
Sponsors 2017
Title sponsor
General Sponsor
Special Sponsor
Pay-service Partner
Sponsor of the stream «Internet Technologies»
Sponsor of the stream «Internet Business / Startups»
Sponsor of the stream «CRM & Loyalty: How to keep your customer?»
Sponsor of the stream «Advertising and Promotion»
Sponsor of the English section / Videoblogs & eSports
Partner of the stream «EdTech of the Future / Innovations»
Innovation Partner
Sponsor
Sponsor
Partner for printing production
Coffee Partner
Book Partner
Partner
Partner
Automotive Partner
Video Partner
Partner
Information Partners 2017
General Radio
Partner
Partner
General Media
Partner
Partner
